Mobile Banking App Design

UBA Mobile Banking App Redesign

COMPANY

UBA

ROLE

UI/UX Designer

EXPERTISE

UI/UX Design

YEAR

2025

Project Description

This redesign project aimed to improve the overall user experience and visual appeal of the UBA mobile banking app, addressing major friction points in its onboarding flow, transaction process, and interface aesthetics. The goal was to create a cleaner, faster, and more intuitive experience that reflects modern user expectations for digital banking.

Project Details

  • Client: Conceptual redesign (UBA)

  • Role: UI/UX Designer

  • Tools Used: Figma

  • Timeline: 1 week (July 2025)

  • Scope: Mobile UI redesign – onboarding, dashboard, transfer flow

Background & Objective

The original UBA mobile app had several usability issues:

  • A long and confusing onboarding process that increased user drop-off

  • A dated, cluttered UI that didn’t reflect the bank’s brand potential

  • An inefficient user journey from login to core features like transfers

The objective was to create a UI that’s visually modern, streamlined, and optimized for fast, low-friction use — especially for core actions like logging in, checking balances, and making transfers.

Process


1. Research & Audit

  • Conducted a heuristic evaluation of the current app

  • Compared UX flows of competitors like OPay, GTBank, Kuda, and Access More

  • Identified friction points in onboarding, navigation, and transaction flows

2. Wireframing & User Flow Mapping

  • Rebuilt the onboarding flow with fewer steps

  • Reorganized primary navigation with tab-based structure to surface key features upfront

3. Visual Redesign

  • Introduced a clean, flat UI with modern icons, accessible typography, and brand-aligned colors

  • Used white space and consistent spacing to improve readability and reduce cognitive load

  • Simplified transfer and dashboard screens to focus on efficiency and clarity

Solution

The redesigned UBA app offers a visually modern and user-friendly interface that shortens the path from onboarding to transaction. The updated flow reduces complexity, eliminates unnecessary steps, and improves navigation by prioritizing the features users access most. The result is a cleaner, faster, and more intuitive digital banking experience that aligns with user expectations in 2025.

Results

The new design addresses critical UX issues and enhances the app’s appeal and usability.

Key outcomes:

  • Improved Onboarding: Reduced the number of onboarding steps by 40%, resulting in a smoother user introduction.

  • Modernized Aesthetic: The new visual design feels clean, current, and more trustworthy — aligning better with UBA’s brand positioning.

  • Faster Task Completion: Reorganized flows allow users to initiate transfers, view balances, and navigate dashboards in significantly fewer taps.

  • Increased Accessibility & Readability: Use of hierarchy, spacing, and color contrast improves overall clarity, especially for users on the move.

  • Competitive Edge: Brings UBA closer to the design and functionality standards of top fintech competitors, improving user retention potential.